ACCOUNT COORDINATOR

The Account Coordinator is responsible for developing and nurturing relationships with key clients. They’ll have their finger on the pulse with all things social media and have experience working across the rest of digital marketing. They’ll understand the advertising and media landscape, be collaborative with all teams, clients, external agencies, partners and more. They love working with creative people, know how to keep clients happy, and how to build strong relationships.

RESPONSIBILITIES

  • Taking briefings from clients, building responses with the creative team, managing content approvals

  • Manage schedules and ensuring internal resources are allocated effectively to meet client needs

  • Coordinating client WIP meetings and keeping projects running smoothly

  • Building relationships with social media platforms, staying informed about updates, trends, and insights to keep the agency at the forefront of social innovation

  • Working with talent, creators and influencers across identification, negotiation and delivery of content

  • Seeking out new social media trends, platforms, and content techniques that align with client objectives, providing strategic recommendations for leveraging these opportunities.

  • Nurture client relationships, ensuring their needs are met and expectations exceeded

  • Taking ownership of projects and initiatives, and effectively managing tasks independently to drive success for both clients and the agency

SKILLS

  • Gets youth culture

  • Is on Tiktok trends before they happen

  • Knows every social platform back to front

  • Understands how to translate learnings and insights into brilliant strategies

  • Confident briefing and providing feedback to editors, designers and creators to ensure content is on-brand and fit-for-channel

  • Super organised

  • Strong communicator

  • Loves working with people from a wide range of backgrounds and interests

  • Detail oriented, ensuring quality control of all internal and external work

  • Takes on board feedback well, showing empathy at all times

  • Listens to clients and understands their challenges and how we can help solve them

  • Technical knowledge in paid activity

About Jack Nimble

Jack Nimble is an award-winning creative agency and production company hybrid that specialises in short-form, social-first content.

Our vision is to create the best social media content in Australia, and we’ve taken great strides to achieve that. We’ve won B&T Production Company of the Year 2024, AdNews Digital Agency of the Year 2023, AdNews Content Agency of the Year 2022, Mumbrella Specialist Agency of the Year 2020, Mumbrella Emerging Agency of the Year 2020.

We partner with some of the world’s most ambitious brands — including American Express, Spotify, eBay, Gumtree, Destination NSW, Tourism Australia and Domino’s.

In 2021, Jack Nimble was acquired by Sparro – Australia’s largest independent digital marketing agency. This move is all about getting us closer to living up to our vision.

Our values are quite simple:

  • No egos

  • Have fun

  • Move fast

  • Be enthusiastic

  • Think solution first

  • Make every second count